• Douglas Wright Solicitors

Privacy Policy

Our policy relating to data collection and privacy has fairness at its heart and is never intended to cause objection or complaint and to that end if there is any dubiety we will not store your information. As a business we wish to stay in communication with you and keep you up to date with news, offers and updates on our product which you may find of interest, but we will only do this with your clear and specific consent.

Privacy Policy
This privacy policy sets out how Douglas Wright Solicitors uses and protects any information that you give Douglas Wright Solicitors when you use this website.

Douglas Wright Solicitors is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Douglas Wright Solicitors may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25 May 2018.

Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and offline.

Where we collect this information
As a business we collect data from a number of sources, but our data policy applies to all of the following including personal data collected at reception, questionnaires, online communications, and all information provided by you whether in person, in writing, by telephone, text message, email or any other form of communication.

We confirm that unless specific consent is given by the user the information shared will not be stored beyond the purpose intended. If specific consent is given to use the information collected it will be stored securely and digitally encrypted and password protected.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data, using Google Analytics normally but on occasion other aggregation tools that advise us about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We do not, at present, engage or use any form of direct marketing.

You may choose to restrict the collection or use of your personal information in the following way:
  whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  if you have previously agreed to us using your personal information, you may change your mind at any time by writing to us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Our Website and In-House Data Collection Policy
Our email collection policy is fully consent based and in entering your details clear consent is given by the user to receive future communication from ourselves. The following information makes clear our policy on use of consent based email communications.

What we collect
We may collect the following information on a consent only basis:
  name and job title.
  contact information including email address.
  demographic information such as postcode, preferences and interests.
  other information relevant to enable us to comply with our legal and contractual obligations.

What we do with the information we gather
The majority of the information we gather is required for contractual and legal purposes and to allow us to provide the service or services for which you have instructed us.

Anonymisation
We must retain our accounting records by law and that includes all individual ecommerce transactions. To this effect we require to retain your name but can and will delete your email address and personal data.

Retention
If a client is still current then we retain the emails relating to that business.

If a client has left we retain the documents relating to that business and the transactions for the period or periods recommended by our regulator, The Law Society of Scotland.

All accounting records must be kept for seven years. After that period all data will be deleted from files. This will be done on a rolling basis.